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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diana Kiel

April 4, 2024

5  out of  5 rating by Diana Kiel
"The Stephen Dulaney State Farm office is a rare breed these days -- a business completely focused on customer care. Kim and Tami are always cheerful on the phone, ready to help with big and small issues or questions about specific insurance coverages. We have multiple policies with Stephen Dulaney and can't imagine working with anyone else. Cheerful, helpful five-star service day in and day out!"
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Hamid Isber

October 28, 2023

5  out of  5 rating by Hamid Isber
"Responsive staff and great, personalized service."
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Mike Burns

October 6, 2023

5  out of  5 rating by Mike Burns
"I emailed Stephen on a weekend when I moved back to the area to move my insurance. He promptly responded, when the office was closed and let me know someone would reach out to me first thing Monday morning. Tami called me Monday morning and got me squared away in a matter of minutes! I’ve since sold a car and bought a new one and Tami had me covered thorough the whole process. She also proactively found adjustments to my policies to reduce my premium. Everyone at the office is always kind, polite, knowledgeable, and happy to assist. I can’t recommend them enough!"
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Hollis Clapp

May 29, 2023

5  out of  5 rating by Hollis Clapp
"I've been with this office for years, and they provide excellent customer service. I like knowing the people I'm talking to on the other end, and they are quick to step in if and when corporate doesn't get back to me quickly. They've helped me through multiple homeowner and car related claims, and I couldn't ask for better support or service! Highly recommend!"
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Mario Mineros

April 24, 2023

5  out of  5 rating by Mario Mineros
"If I had never had insurance but created and ideal insurance agency in my mind this is exactly what I would want. They are always available to help. When they don't know the answer they're honest and find it. They always responsive and go above and beyond to make sure anything my business, home or auto solutions are taken care of with great service. Truly, you feel like you have people who care about your peace of mind. Thank you Ladies in the office and Stephan for creating such a supportive team."
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Danny Burk

March 27, 2023

5  out of  5 rating by Danny Burk
"I've been a State Farm customer since the 1980s, and it's hard to imagine going anywhere else for insurance. And it's hard to imagine getting support for any of my State Farm policy needs except from the Dulaney agency. I may be an unusual insurance customer. I don't really want to spend lots of time thinking about insurance and dealing with insurance companies EXCEPT when I need help, and then I need it to be responsive, prompt, cheerful, helpful, friendly and everything else you'd hear in a Boy Scout motto. Stephen, Kimberly, Rebecca and everyone else I've come in contact with at State Farm's Dulaney agency have been perfect every time. They deal with the main State Farm company whenever they can and give me tips to deal with them when it's something I have to do myself. I highly recommend Stephen and his crew!"
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Todd Lydic

June 2, 2022

5  out of  5 rating by Todd Lydic
"Stephen Dulaney and his staff are very knowledgeable and extremely helpful. Stephen has always gone the extra mile to ensure top rate service and support, no matter what the situation may be. Hats off to State Farm for having Stephen Dulaney as a long time representative of State Farm Insurance."
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Lisa TwoTwo Maldet

June 2, 2022

5  out of  5 rating by Lisa TwoTwo Maldet
"I highly recommend this State Farm in Great Falls, VA. From the moment I walked in the door my very first time until now many years later, I have always been greeted with a smile, received a personal welcome & positive experience. Their knowledge is above & beyond in this business! Thank you all."
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Allyson Hosman

May 2, 2022

5  out of  5 rating by Allyson Hosman
"Keith and I have been State Farm customers for years and the professional ism of all the staff and friendliness has been wonderful. I would highly recommend State Farm to all my family and friends! Thank you!"
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Taylor Maycan

March 24, 2022

5  out of  5 rating by Taylor Maycan
"I've been getting insurance through this office for years now, and I couldn't recommend them more highly! They're there to support you every step of the way, offering excellent insight and professionalism. And they're also just plain lovely people to work with! Very kind and communicative."
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Marnie Turman

March 17, 2022

5  out of  5 rating by Marnie Turman
"I have been with Stephen Dulaney for over 20 years. They have been very helpful with all my insurance needs as they have changed over the year. Excellent customer service, I highly recommend them!"
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Meralee Fredenburgh

March 1, 2022

5  out of  5 rating by Meralee Fredenburgh
"We've been customers for the past 7+ years and can't say enough good things about this State Farm team. Stephen Dulaney and Tami Harsanyi have always provided excellent customer service, are knowledgeable, friendly and a pleasure. I highly recommend G Stephen Dulaney's State Farm office in Great Falls."
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January 20, 2022

5  out of  5 rating by PartOfTheVideoYouCameFor
"Having reviewed multiple other insurers and quotes I got a far better rate with this group. I spoke with Tami who was able to answer any questions and help me through the process of getting coverage. It's been an easy process thanks to them."
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Victoria Jarvis

November 20, 2021

5  out of  5 rating by Victoria Jarvis
"The State Farm office in Great Falls, VA with Stephen Dulaney and his amazingly competent, helpful and understanding staff is a business I recommend to anyone looking for the best insurance experience!"
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Claudia Raffman

October 23, 2021

5  out of  5 rating by Claudia Raffman
"I've been working with Stephen Dulaney for close to 30 years. He and his staff are expert, professional, and very responsive. We've purchased home, personal property, automobile, and whole life policies. I highly recommend them."
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Gregory Coleman

October 22, 2021

5  out of  5 rating by Gregory Coleman
"Steve and his team have been our agents since 1978. We have gone through marriages and children together...emphasis on together. They have taken care of our cars, our children's (now adults) cars, and our homes. Their service, responsiveness, and professionalism have consistently been first rate, and we certainly never want to change!"
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Walter Silbaugh

October 2, 2021

5  out of  5 rating by Walter Silbaugh
"Steve has been my agent for over thirty years... his eagerness to help, and his kind manner have not wavered one bit in all this time. He and his staff's service and caring is something sorely missed these days! Mary Lou Silbaugh"
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JanErik Boers

September 24, 2021

5  out of  5 rating by JanErik Boers
"Stephen, Kim and Tami have been absolutely great to me over the last 10 years since I have used them and State Farm for all my insurance needs. They are very responsive and professional. They take the time to properly explain the pros and cons of every type of policy and coverage."
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Katherine Haskell

August 11, 2021

5  out of  5 rating by Katherine Haskell
"Tami is absolutely fabulous. She helped us through the entire process and answered all of our many questions with a smile on her face. She's the best."
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Marianne Mahaffey

August 5, 2021

5  out of  5 rating by Marianne Mahaffey
"Always kind and personal service, treated as a person rather than an account."
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Nancy Jackson

June 27, 2021

5  out of  5 rating by Nancy Jackson
"My parents had been State Farm folks with this group forever. My mom recently died and I can't express how helpful and wonderful they were. Not only were they super efficient, but I got help immediately when I called. Due to my parents' trust in them, I have always been a State Farm insured person as well. I highly recommend this office if you are looking for insurance. They will not disappoint in making you feel confident & supported as a customer!"